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COMMON ISSUE

I can't create a Preference

Are Remote Site Settings Enabled?, Are you using a Demo Preference?, Are you using a Live Preference?

PROBLEM

I'm trying to create a preference but getting an error

SOLUTION 1

Are Remote Site Settings Enabled?

The first thing to check it to make sure that your remote site settings are enabled for the carriers that you need. Guide on remote site settings https://zenkraft.com/docs/multi/remote-site-settings (ideally we should move this article content into this snippet)
SOLUTION 2

Are you using a Demo Preference?

You should ensure that demo mode is on and then click to create the preference:

Now you can create test shipments against this account. You will not be charged for any shipments/labels created.

SOLUTION 3

Are you using a Live Preference?

Please follow the guide based on the carrier you are using below:

...

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