Carrier Status
Details of known issues with Carriers
API Timeout issues - RESOLVED
The timeout issue was resolved at 19.10 UTC.
API Timeout issues
We are currently experiencing some API timeout issues. Our developer team is working on resolving this with the highest priority.
Royal Mail scheduled maintenance postponed
The deployment originally scheduled for today (28th April 2025), has been rescheduled to Wednesday, 30th April 2025. This change is essential to ensure the system remains compliant, secure, and fully up to date with regulatory changes introduced by the Windsor Framework. During this time, you will experience downtime of approximately 10 minutes in the window below. Please note, customers will not be able to produce labels or manifests within this period as Royal Mail/Intersoft deploy to our system. 🔹 Start time: 30th April 2025 – 19:00 (BST) 🔹 End time: 1st May 2025 – 00:00 (BST)
Periodic upgrades for Bringg's server infrastructure
Bringg has scheduled a maintenance window starting on Sunday, April 27, 2025 from 6 AM to 10 AM UTC, we are planing to-do a maintenance for Kubernetes upgrade. There won't be any downtime, just small hiccups during the maintenance. For more information please see: https://status.bringg.com/incidents/krgj9dx8cn9z
Scheduled Maintenance
Royal Mail will be performing a system update on Monday 28th April 2025. During this time, you will experience downtime of approximately 10 minutes in the below window. Please note, customers will not be able to produce labels or manifests within this period as they deploy the system. 🔹 Start time: 28th April 2025 – 20:00 (BST) 🔹 End time: 29th April 2025 – 00.00 (BST)