Post Purchase Cartridge for Commerce Cloud
Track Shipments, Integrate Returns and add Estimated Shipping dates for 130+ shipping carriers from Salesforce Commerce Cloud.
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Delivery Dates, Shipment Tracking & Returns
Drive traffic to your website. Not the carriers
or a Post-Purchase vendor's sub-domain.
Your Domain + 130 Supported Carriers
+ Content Slots = Total Control
Real-time Tracking
Standardized Tracking for 130+ carriers. Send alerts from Commerce Cloud or your own email system. Fully customize the look-and-feel of the page using SFRA or Site-Genesis.
Your Domain
Hosted on your domain. With your SSL certificates, your existing menus and your CSS styles. No need to pay a third-party vendor for every change you make.
Content Slots
Add content slots anywhere on your tracking page. Use Einstein Recommendations for upsell based on the order's products. Display content based an unlimited number of factors.
Business Manager
Zenkraft is administered using Business Manager. It integrates with standard Commerce Cloud features such as Shipping methods. Your developers will already know how our product works.
Read how one Commerce Cloud Customer will save $330,000 in licensing fees and increase revenue by switching to a native Post-Purchase vendor
Read the Case Study
Tracking Pages & Emails
Delivery status is automatically updated in real-time from the carriers. Shipping method, current status and tracking number will be displayed.
Status messages are standardized across every carrier. A full list of carrier checkpoints is also displayed.
Add Content Slots anywhere on the tracking page.
Shipping Notifications
Zenkraft supports shipping notifications at the 5 critical stages of delivery. Email, SMS, WhatsApp, Messenger, Google Home and Alexa are all supported.
Self-Service Returns & Labels with Drop-off Locations
Users can self-generate return shipments for 130+ carriers from within the My Order section of Commerce Cloud. Users can either email the label to themselves (great for mobile) or print the label directly from their browser.
Zenkraft also support Carrier QR Codes so users don't have to print labels.
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Estimated Delivery Dates in Checkout
More delivery options provide more convenience for customers and increase conversion rates. Zenkraft supports:
Estimated Delivery Dates
Customers prefer "Delivered on Weds 24" to "3-5 business days".
Drop-off Locations
Supports 100,000's locations including UPS Access Point & Walgreens locations.
Named Delivery Dates
So the customer can select a convenient future date for delivery.
Mobile Responsive
Support cross-device browsers with a smart & intuitive interface supporting estimated delivery dates, self-service returns and post-purchase shipment tracking.
Apply your own CSS styles and customize the layout to make deployments fast with minimal development effort.
130+ Carriers Supported
Zenkraft support the global consolidators, local postal providors, regional providers as well as some freight services. We are adding 1 new carrier per week.
Works with every other Cloud
Zenkraft runs on every Salesforce Cloud including Service Cloud, Marketing Cloud and Salesforce Order Management. You can run reports highlighting product issues or identify serial returners using Salesforce reports.