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Zenkraft Blog

Run your Logistics and Post-Purchase Experience on the Salesforce Platform.

Custom Address Source: The GPS That Guides Every Shipment

Published on 26 August 2025 by in  

Every shipment has a story, and every journey needs a map. Picture this: a customer logs a support case in your Salesforce because they need a replacement part. That case becomes the starting point on a journey, not just for your service team, but for the package that will ultimately land at the customer’s doorstep. Behind the scenes, the Custom Address Source (CAS) acts as the GPS of your shipping process, charting the route and guiding your shipment to the right destination every time.

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Unlocking the Shipping Console Advantage

Published on 20 March 2025 by in  

Unlock the Full Power of Zenkraft Multi-Carrier Application:

The Shipping Console Advantage

Imagine finding all your shipment orders on one page, ready for you to edit, ship, print, and void with just a few clicks. No more wasted time switching between Salesforce screens and tabs, or dealing with tedious bulk shipment setups. Say hello to the Shipping Console:  your...

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Quoting & Rating with Zenkraft

Published on 25 February 2025 by in  

Unlocking the Power of the Quoting/Rating Feature in Zenkraft's Multi-Carrier Solution 

 

Efficient shipping processes are essential for businesses that handle high volumes of shipments. Accurate quoting and rate retrieval not only improve customer satisfaction but also enhance operational efficiency. The Quoting/Rating feature of Zenkraft’s Multi-Carrier solution offers businesses the ability to retrieve real-time shipping rates from multiple carriers directly within ...

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Carrier Diversification

Published on 24 February 2025 by in  

Carrier Diversification for Risk Mitigation and Cost Optimization 

 

Organizations often simplify shipping or negotiate lower rates by limiting themselves to one or two carriers. However, this approach can be risky, restrictive, and ultimately more costly. With shipping platforms that support multiple carriers, diversifying your carrier strategy can mitigate risk and offer a...

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Maximize Visibility and Efficiency with Shipment Tracking

Published on 24 January 2025 by in commerce-cloud tracking 

Maximize Visibility and Efficiency with Shipment Tracking 

In today’s fast-paced business environment, having real-time visibility into shipment status is crucial for delivering exceptional customer service and driving operational efficiency. Zenkraft’s Multi-Carrier tracking package seamlessly integrates with Salesforce Core, providing your team with automated, up-to-date tracking updates for every shipment. With minimal configuration required, this solution offers full visibili...

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