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Zenkraft Blog

Zenkraft Blogs about Logistics, LSPs, Integration with CRM, ERP and WMS applications.

1-click International Shipping Now Available

Published on 2019-01-16 by James Lumb in FedEx

1-click International Shipping Starting today, you can pull product data from related Order and Order Lines directly into the shipment wizard. This makes it possible to automatically submit paperless invoices, or lookup commercial invoice templates when shipping internationally. Docs here. Ship Now Button If the service type is selected, the ship now button will show (no […]

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USPS added to Multi-Carrier (v1.27)

Published on 2018-12-18 by James Lumb in Apps

USPS shipping with support for First Class, Priority, Priority Express, Library Mail, Media Mail, Parcel Select, First Class International, Priority Mail International and Priority Mail Express International services is now live on the AppExchange as part of our Multi-Carrier app! Also included in this release: – Communities – Pages enabled – Print history supported – […]

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UPS Version 3.29 for Salesforce Released

Published on 2018-10-30 by James Lumb in Apps

Version 3.29 is now available on the AppExchange! Install or Upgrade. Salesforce File Support Supports Files for all labels, documents, signature images – via custom setting checkbox. Here are the instructions for setup: https://zenkraft.com/docs/ups/enable-files UPS Individual Tracking of packages Each package now has its own tracking fields. This was to allow multi package shipments to be tracked individually, as […]

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5 awesome shipping reports

Published on 2018-09-18 by James Lumb in dashboards

Late Shipments shows all shipments that have missed SLA. Great for building process builder tasks to alert customers, but also for auditing bills with your carrier/LSPs.  Un-Used Return Labels shows all labels that have been generated for returns, however they have not entered the carrier’s system yet.  Shipment Cost can show the cost of shipping to a […]

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Self-service Returns and Order Status using Einstein Bots

Published on 2018-09-18 by James Lumb in Bots Einstein

During the holiday season research suggests that 70-80% of customer inquiries are WISMO (where is my order). This is the perfect use case for a chat bot. We’ve just extended our Multi-Carrier app to support Einstein Bots. This means that Customer Service can be taken to a whole new level of automation. Using our three […]

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