We've been asked for a long time - how do we associate products with packages? Today in version 1.34 of our Multi-Carrier app we've launched a packing UI. This integrates directly with ANY Order object structure in Salesforce. See the docs. The process is as follows:
Integrate with your Order and Order Lines
Pack products into containers using a barcode scanner
The cartridge enables Salesforce Commerce Cloud Customers to:
Book shipments with 45 supported shipping carriers or any other carrier via carrier hub. This is an available, schedulable job that will create new Zenkraft Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.
Users are given the option to print shipping labels for product returns or email them to themselves for later use. This includes a separate UI for users to select specific items and quantities from their order to return. This is accessed through the Track Order area or in Order History for logged-in users.
Show Order Status in Real-Time
Zenkraft provides real-time order status via the User Account. This is automatically updated every hour so your customer can see the current status of the order in real-time.
Display Rates & Carrier Services in Checkout
Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.
USPS shipping with support for First Class, Priority, Priority Express, Library Mail, Media Mail, Parcel Select, First Class International, Priority Mail International and Priority Mail Express International services is now live on the AppExchange as part of our Multi-Carrier app!
Also included in this release:
– Communities – Pages enabled – Print history supported – FedEx Freight – special services supported & third party billing supported – FedEx Lithium battery support – DHL, DPD and Australia Post fixes
Each package now has its own tracking fields. This was to allow multi package shipments to be tracked individually, as there were times when a multi package shipment had 1 damaged package, but it wasn’t possible to identify that there had been an issue. Now users can write a process builder task on the damaged field to receive notifications of issues.
UPS Hazardous Materials Support
You can now send your dangerous goods and hazardous material shipment from within Salesforce.