Zenkraft Blog

Zenkraft Blogs about Logistics, LSPs, Integration with CRM, ERP and WMS applications.

UPS Version 3.29 for Salesforce Released

Published on 2018-10-30 by James Lumb in Apps

Version 3.29 is now available on the AppExchange! Install or Upgrade. Salesforce File Support Supports Files for all labels, documents, signature images – via custom setting checkbox. Here are the instructions for setup: UPS Individual Tracking of packages Each package now has its own tracking fields. This was to allow multi package shipments to be tracked individually, as […]

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5 awesome shipping reports

Published on 2018-09-18 by James Lumb in dashboards

Late Shipments shows all shipments that have missed SLA. Great for building process builder tasks to alert customers, but also for auditing bills with your carrier/LSPs.  Un-Used Return Labels shows all labels that have been generated for returns, however they have not entered the carrier’s system yet.  Shipment Cost can show the cost of shipping to a […]

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Self-service Returns and Order Status using Einstein Bots

Published on 2018-09-18 by James Lumb in Bots Einstein

During the holiday season research suggests that 70-80% of customer inquiries are WISMO (where is my order). This is the perfect use case for a chat bot. We’ve just extended our Multi-Carrier app to support Einstein Bots. This means that Customer Service can be taken to a whole new level of automation. Using our three […]

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Field Service Lightning Shipment object: FedEx, UPS, DHL, USPS

Published on 2018-09-17 by James Lumb in FedEx Field Service Lightning

The Shipment object that is included with Field Service Lightning is a great way to track Product Transfers between warehouse locations. Wouldn’t it be great if when you created a shipment object in Field Service Lightning, the shipment was actually booked with the carrier and tracking data automatically updated every hour in Salesforce? With Zenkraft, […]

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Bulk Ship to any object in Salesforce

Published on 2018-09-10 by James Lumb

Zenkraft Multi-Carrier now supports bulk shipping out of the box. With 5 minutes of setup you can be mass shipping to any object in Salesforce. Follow the steps in the video below to start bulk shipping.  

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