Zenkraft Blog

Introduction

When it comes to shipping, studies show that what users really care about is not “shipping speed” but rather the date of delivery, as in: “When will I receive my order?”

The majority of e-commerce sites still provide shipping options such as “delivers in 3-6 days” or “next-day delivery” with a cut-off time such as “Order by 5pm”. This creates a bad user experience for the customer because they have to work out a.) what dates are 3-6 days out ...

We've just surpassed 35,000 users using Zenkraft every day to manage shipping on Salesforce! Here is a video showing a popular use case:

Zenkraft just launched our B2B Commerce 100% native shipping integration. For more information, checkout our demo video:

As you know, thousands of users every day use Zenkraft to manage returns in service cloud. From Multi-carrier version 1.42, you are now able to use Salesforce email templates to send return labels. This means you can:

• Add merge fields into the email template to include extra information such as order information, account informatio...
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In Multi-carrier version 1.42, you are now able to manage your own carriers in Salesforce. For example, perhaps you ship parts in Salesforce with FedEx and UPS. But some of the larger items deliver you manage your own delivery fleet. With Multi-carrier v1.42, you can now manage your own fleet! A summary of ...