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Zenkraft Blog

Run your Logistics and Post-Purchase Experience on the Salesforce Platform.

Status Exception Report

Published on 08 May 2018 by in returns 

This report will show you a list of shipments which have an atypical status description for example stuck at customs, held at UPS location or customer unavailable.

Step 1

Create a report for ‘UPS Shipments’

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Report on unused RMA labels

Published on 01 May 2018 by in salesforce fedex reports returns 

If you have sent our an RMA label for a customer to return a faulty product, this report will show you exactly how many of them are still outstanding.

Step 1

Create a report for ‘UPS Shipments with Order’

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Product Update Webinar – Custom Object Integration (3 Objects Deep)

Published on 19 January 2018 by in  

In this latest product update webinar we will show you our newest feature allowing you to pull data from fields three objects away.

This is great if you create Returns from Cases, you can pull related contact and product data directly into the shipping wizard for one-click shipping without ever creating a formula field!

This webinar will last 30 and wi...

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