Zenkraft Blog

Run your Logistics and Post-Purchase Experience on the Salesforce Platform.

Is your business suffering because of its returns policy?

Published on 09 February 2018 by in  

Returns policy

Is your returns policy hurting your retail business?


With so much being bought online it is typical that users will occasionally want to return products for any number of reasons. This means as a retailer you must be ready to accept these returns. This doesn’t mean have enough cash flow to be able to refund the customer, or even to give them store ...

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Product Update Webinar – Custom Object Integration (3 Objects Deep)

Published on 19 January 2018 by in  

In this latest product update webinar we will show you our newest feature allowing you to pull data from fields three objects away.

This is great if you create Returns from Cases, you can pull related contact and product data directly into the shipping wizard for one-click shipping without ever creating a formula field!

This webinar will last 30 and wi...

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Upload UPS Tracking Numbers for Tracking in Salesforce

Published on 12 January 2018 by in  

This post will show you how you can upload ups tracking numbers from a CSV file into salesforce, and have our UPS app provide you with tracking updates.

For this example we will use a Sales Order object that has two fields. One for the tracking number and one for the ship date you will be uploading.

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