Zenkraft Blog

Maximize Visibility and Efficiency with Shipment Tracking 

In today’s fast-paced business environment, having real-time visibility into shipment status is crucial for delivering exceptional customer service and driving operational efficiency. Zenkraft’s Multi-Carrier tracking package seamlessly integrates with Salesforce Core, providing your team with automated, up-to-date tracking updates for every shipment. With minimal configuration required, this solution offers full visibili...

10 tips on how to automate Returns Processing on Salesforce Commerce Cloud. This article walks through the various store elements to consider whilst designing self-service return capabilities into your commerce experience!

PostNord is now available from Zenkraft for Salesforce Commerce Cloud, Service Cloud, Order Management and any other Salesforce Cloud!

Split shipments often create headaches for retailers. They're a big cause of "Where is my order?" enquiries - one of our customers had 50% of their "WISMO" enquiries coming from 7% of their split orders. Unless the retailer clearly communicates their order has been split into multiple shipments (and the consumer reads that communicate) your customer will most likely think that as a retailer you've forgotten to send their stuff. They'll be on the phone within minutes!

Zenkraft's Salesforce Order Management integration adds 100% native shipping, tracking and returns functionality to Salesforce Order Management. 

Keep reading to see how Zenkraft integrates with Salesforce's newest Commerce product! 

Automating Shipping Carrier Selection

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