Automatically book shipments from Orders
Zenkraft's decision engine can route orders to carriers based on weight, destination, contents, customer type and any other combination.
Certified with major carriers
Zenkraft is the only Salesforce solution certified with both Salesforce and the Shipping Carriers.
Return Process Automation
Trigger an order fulfillment once the return has entered the carrier's network.
Assign returns for inspection
Once a return has been received, assign it to a technician for inspection. Automatically update the case status.
Tracking Experience Management
Shipment status automatically updates every hour so your team can always see the latest status.
Branded Emails & Landing Pages on your Domain
Send beautiful tracking emails when shipments are in transit, out for delivery, delayed and delivered. Drive traffic back to your website to increase upsells.
Reporting & Dashboards
Identify serial returners and take action through customer service
Most Returned Product
Identify most returned products and collect data about why items are being returned.
Un-used Return Labels
Remind users to return items and expire labels if warranty periods have expired.
60+ Carriers Supported
Zenkraft supports the global consolidators, local postal providers, regional providers as well as some freight services. We are adding 1 new carrier per week.
What is the Value of Zenkraft?
Automate Manual Tasks
Reduce time to ship, quote, return and track from minutes to seconds. Stop tabbing between applications and copying and pasting data!
Complete Customer 360
See when orders are being delivered and returned alongside your customer data. Updated in real-time directly from 60+ carriers.
Acquire Zero Technical Debt
Building integrations, maintaining them and then the person who managed that integration left. Sound familiar?
Quick to Implement
Zenkraft is 100% native, using the same technology as Salesforce. This means your Salesforce Admin will easily understand how Zenkraft works.