Salesforce Order Management Shipping, Tracking & Returns

Automate shipping, tracking and returns in Salesforce Order Management with Zenkraft.

Schedule a Demo 45 minutes
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Shipping Automation

Automatically book shipments from Orders

Zenkraft's decision engine can route orders to carriers based on weight, destination, contents, customer type and any other combination.

Certified with major carriers

Zenkraft is the only Salesforce solution certified with both Salesforce and the Shipping Carriers.


Return Process Automation

Auto-fulfill Replacements

Trigger an order fulfillment once the return has entered the carrier's network.

Assign returns for inspection

Once a return has been received, assign it to a technician for inspection. Automatically update the case status.


Tracking Experience Management

Status auto-updates

Shipment status automatically updates every hour so your team can always see the latest status.

Branded Emails & Landing Pages on your Domain

Send beautiful tracking emails when shipments are in transit, out for delivery, delayed and delivered. Drive traffic back to your website to increase upsells.


Reporting & Dashboards

Serial Returners

Identify serial returners and take action through customer service

Most Returned Product

Identify most returned products and collect data about why items are being returned.

Un-used Return Labels

Remind users to return items and expire labels if warranty periods have expired.

60+ Carriers Supported

Zenkraft supports the global consolidators, local postal providers, regional providers as well as some freight services. We are adding 1 new carrier per week.

What is the Value of Zenkraft?

Automate Manual Tasks

Reduce time to ship, quote, return and track from minutes to seconds. Stop tabbing between applications and copying and pasting data!

Complete Customer 360

See when orders are being delivered and returned alongside your customer data. Updated in real-time directly from 60+ carriers.

Acquire Zero Technical Debt

Building integrations, maintaining them and then the person who managed that integration left. Sound familiar?

Quick to Implement

Zenkraft is 100% native, using the same technology as Salesforce. This means your Salesforce Admin will easily understand how Zenkraft works.

Next Steps?

Schedule a demo with a product specialist

Schedule a Demo