Salesforce Order Management Shipping, Tracking & Returns
Automate shipping, tracking and returns in Salesforce Order Management with Zenkraft.
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100% Native Order Management Shipping Integration
Improve your customer experience with 100%
native shipping
carrier integration for
130 Supported Carriers.
Customer Shipping Notifications
Shipped, In Transit, Out for Delivery, Delayed and Delivered
Send shipment status at the 5 most critical stages of the delivery.
Send from Salesforce or your Email Service Provider (ESP)
Send beautiful tracking emails when shipments are in transit, out for delivery, delayed and delivered. Drive traffic back to your website to increase upsells.
Customer Service 360 View
Status auto-updates
Shipment status automatically updates every hour so your team can always see the latest shipment status.
Branded Emails & Landing Pages on your Domain
Send beautiful tracking emails when shipments are in transit, out for delivery, delayed and delivered. Drive traffic back to your website to increase upsells.
Return Process Automation
Auto-fulfill Replacements
Trigger an order fulfillment once the return has entered the carrier's network.
Assign returns for inspection
Once a return has been received, assign it to a technician for inspection. Automatically update the case status.
Reporting & Dashboards
Serial Returners
Identify serial returners and take action through customer service
Most Returned Product
Identify most returned products and collect data about why items are being returned.
Un-used Return Labels
Remind users to return items and expire labels if warranty periods have expired.
130+ Carriers Supported
Zenkraft supports the global consolidators, local postal providers, regional providers as well as some freight services. We are adding 1 new carrier per week.
What is the Value of Zenkraft?
Automate Manual Tasks
Reduce time to ship, quote, return and track from minutes to seconds. Stop tabbing between applications and copying and pasting data!
Complete Customer 360
See when orders are being delivered and returned alongside your customer data. Updated in real-time directly from 130+ carriers.
Acquire Zero Technical Debt
Building integrations, maintaining them and then the person who managed that integration left. Sound familiar?
Quick to Implement
Zenkraft is 100% native, using the same technology as Salesforce. This means your Salesforce Admin will easily understand how Zenkraft works.