Automate Shipping, Returns and Pickups in Communities
Complete Customer 360 for your partners, dealers and suppliers through Zenkraft Community integration.
Schedule a Communities Demo 45 minutes
Automate Shipping
Dealer Networks
Allow dealers to schedule pickups for parts and replacements. Get a 360-degree view of the shipment status in Salesforce.
Certified with major carriers
Zenkraft is the only Salesforce solution certified with both Salesforce and the Shipping Carriers.
Return Process Automation
Auto-fulfill Replacements
Trigger an order fulfillment once the return has entered the carrier's network.
Assign returns for inspection
Once a return has been received, assign it to a technician for inspection. Automatically update the case stauts.
Tracking in Communities
Status auto-updates
Shipment status automatically updates every hour so your team can always see the latest status.
View inbound shipments
View every shipment that is being sent back to you from your suppliers, dealers and trading partners.
200+ Carriers Supported
Zenkraft provides built-in integrations for parcel, LTL freight, and same-day carriers worldwide, with new carriers continuously added to the platform.
What is the Value of Zenkraft?
Automate manual tasks
Reduce time to ship, quote, track, and process returns to seconds—without switching between applications—by managing shipping directly in Salesforce. Agentforce-ready.
Complete customer 360
View shipments, deliveries, and returns alongside customer data in Salesforce. Real-time tracking updates flow directly from 200+ global carriers.
Eliminate technical debt
Avoid costly custom integrations and fragile code. Zenkraft runs natively in Salesforce, reducing complexity and long-term maintenance.
Fast implementation
Deploy in days or weeks, not months. Zenkraft's Salesforce-native architecture lets admins configure shipping workflows quickly without custom development.