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Returns, Lab and medical device shipments

Book, track and ship devices to patients or doctors to complete the Customer 360 in Salesforce

Schedule an HLS Demo 45 minutes
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Healthcare & Life Sciences Customer 360

Ship Medical Devices

Send medical devices and wearables directly to patients. Achieve true Customer 360 with shipping information alongside patient data.

Ship Specimens & Precursors

Ship and track specimens to and from patients. Track them in real-time from any Salesforce cloud.

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Automate Processes off Shipment Status

Send Setup Instructions Once a Medical Device has been shipped

Once a shipment has arrived you can trigger emails and tasks for example send personalized setup instructions for the device.

Doctors can get inbound visibility of shipments for operations

Real-time status updates mean doctor's can ensure that all the apparatus are required for an operation.

Healthcare & Life Sciences Salesforce Clouds Supported

Sales Cloud

Ship samples and test kits. Automatically schedule follow-ups once they are delivered.

Service Cloud

Handles returns and repairs for medical devices.

B2B Commerce

Provide real-time shipping costs and order status in B2B Commerce.

Health Cloud

Track order shipments, send delivery emails once the shipment is in transit, delayed and delivered.


What is the Value of Zenkraft?

Automate Manual Tasks

Reduce time to ship, quote, return and track from minutes to seconds. Stop tabbing between applications and copying and pasting data!

Complete Customer 360

See when orders are being delivered and returned alongside your customer data. Updated in real-time directly from 60+ carriers.

Acquire Zero Technical Debt

Building integrations, maintaining them and then the person who managed that integration left. Sound familiar?

Quick to Implement

Zenkraft is 100% native, using the same technology as Salesforce. This means your Salesforce Admin will easily understand how Zenkraft works.

Next Steps?

Schedule a demo with a product specialist

Schedule a Demo