Track Any Shipment in Salesforce
Capture real-time shipment status updates directly in Salesforce with standardized tracking data across 200+ carriers. Power consistent notifications, workflows, and reporting without manual effort.
Schedule a Tracking Demo 45 minutes
Track Any Shipment, Anywhere
Track Zenkraft-Originated Shipments
Receive real-time tracking updates automatically for every shipment created in Zenkraft. Each carrier scan logs a standardized status in Salesforce, powering notifications, workflows, and reporting.
Track External Shipments
Bring in tracking numbers from third-party shipments and capture the same real-time updates. Apply consistent visibility, automation, and reporting—regardless of where the shipment originated.
Automate Shipment Tracking Workflows
Keep shipment status up to date with real-time tracking inside Salesforce, including key delivery checkpoints. Give teams and customers clear visibility without manual updates or status checks.
Trigger actions at every stage of delivery—from in transit to delivered or delayed. Send notifications, schedule follow-ups, and proactively manage exceptions with automated workflows.
Elevate the Post-Purchase Experience
Automated tracking emails
Send timely, branded tracking updates across email or SMS using real-time shipment data. Keep customers informed at every milestone and deliver a modern, reliable experience.
Take full control of your customer touchpoints
Manage all tracking communications within Salesforce. Centralize workflows, content, preferences, and reporting, while reducing reliance on third-party systems.
Reduce “Where is my Order?” inquiries
Proactive notifications
Reduce WISMO volume with automated tracking updates sent at key milestones. Keep customers, teams, and partners informed quickly and easily without manual effort.
Track Shipments on your site in real time
Provide real-time tracking directly on customer portals or e-commerce sites. Display the latest carrier data on your branded site for clear, accurate, and streamlined customer visibility.
Turn Tracking Engagement Into Revenue
Take advantage of tracking status touchpoints
Capture high engagement from tracking updates to bring customers back to your site—not third-party pages. Use these moments to strengthen the customer relationship.
Embed tracking within your own experience
Deliver real-time tracking on your site and pair it with targeted content. Drive upsell, cross-sell, and personalized engagement at the right moment.
Complete the Customer 360 With Tracking Data Everywhere
Unify tracking data across e-commerce, order management, and Service Cloud to give every team a real-time view of each shipment. Improve fulfillment decisions and resolve customer inquiries faster with shared visibility.
Trigger workflows, notifications, and reporting from tracking events. Use shipment data across Salesforce and external systems to monitor performance and drive smarter operation
100% Salesforce Native
Works within your existing Salesforce workflows
Use existing objects, data, and processes without disruption. Automate shipment quoting and operations directly in Salesforce to accelerate time to value.
Built for every commerce framework
Support B2B and B2C Commerce with flexible components and integrations. Deliver consistent, mobile-ready experiences across storefronts and architectures. Integrate with SFRA, SiteGenesis, or headless frameworks using prebuilt components and APIs.
Automation & Agentforce
Automate every step of the shipping lifecycle
Using Salesforce-native workflows or Agentforce. Trigger actions like quoting, booking, tracking updates, returns, and notifications—without manual effort.
Extend automation to conversational experiences
Let agents handle requests, answer inquiries, and complete actions in real time, while reducing reliance on custom code and one-off integrations.
What is the Value of Zenkraft?
Automate manual tasks
Reduce time to ship, quote, track, and process returns to seconds—without switching between applications—by managing shipping directly in Salesforce. Agentforce-ready.
Complete customer 360
View shipments, deliveries, and returns alongside customer data in Salesforce. Real-time tracking updates flow directly from 200+ global carriers.
Eliminate technical debt
Avoid costly custom integrations and fragile code. Zenkraft runs natively in Salesforce, reducing complexity and long-term maintenance.
Fast implementation
Deploy in days or weeks, not months. Zenkraft's Salesforce-native architecture lets admins configure shipping workflows quickly without custom development.
200+ Carriers Supported
Zenkraft provides built-in integrations for parcel, LTL freight, and same-day carriers worldwide, with new carriers continuously added to the platform.
