Zenkraft Blogs about Logistics, LSPs, Integration with CRM, ERP and WMS applications.
This will mean that we'll continue to work extremely closely with the FedEx team to provide Zenkraft customers with the best shipping software possible for Salesforce and Dynamics 365 customers.
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Starting today, you can pull product data from related Order and Order Lines directly into the shipment wizard. This makes it possible to automatically submit paperless invoices, or lookup commercial invoice templates when shipping internationally. Docs here.
If the service type is selected, the ship now button will show (no need to calculate rates every time):
You can now validate addresses using wizard button or via APEX. docs here.
USPS shipping with support for First Class, Priority, Priority Express, Library Mail, Media Mail, Parcel Select, First Class International, Priority Mail International and Priority Mail Express International services is now live on the AppExchange as part of our Multi-Carrier app!
Also included in this release:
– Communities – Pages enabled
– Print history supported
– FedEx Freight – special services supported & third party billing supported
– FedEx Lithium battery support
– DHL, DPD and Australia Post fixes
Install the app or upgrade from the AppExchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000DvLFvUAN
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Version 3.29 is now available on the AppExchange! Install or Upgrade.
Supports Files for all labels, documents, signature images – via custom setting checkbox. Here are the instructions for setup: https://zenkraft.com/docs/ups/enable-files
Each package now has its own tracking fields. This was to allow multi package shipments to be tracked individually, as there were times when a multi package shipment had 1 damaged package, but it wasn’t possible to identify that there had been an issue. Now users can write a process builder task on the damaged field to receive notifications of issues.
You can now send your dangerous goods and hazardous material shipment from within Salesforce.
During the holiday season research suggests that 70-80% of customer inquiries are WISMO (where is my order). This is the perfect use case for a chat bot.
We’ve just extended our Multi-Carrier app to support Einstein Bots. This means that Customer Service can be taken to a whole new level of automation.
Using our three new methods, Service Cloud customers can:
1. Provide WISMO updates
2. Create return shipping labels for existing orders.
3. Re-schedule deliveries.
The power of the Salesforce platform means that the Bots are 100% configurable and the Zenkraft Actions can be easily added to existing Bot implementations.
