The Coronavirus (COVID-19) Pandemic is presenting unprecedented challenges for retailers, shipping carriers and consumers across the globe. Shipping carriers being labeled as essential services have been called into action to help citizens adhere to shelter-in-place/quarantine restrictions.
Most shipping carriers are adding additional safety measures to help slow the spread of the virus and prioritizing shipments by importance. Additionally, air capacity has been dramatically reduced making it impossible for carriers to guarantee delivery in the time tables possible before this crisis.
For information from health experts visit:
- https://www.who.int/emergencies/diseases/novel-coronavirus-2019
- https://www.cdc.gov/coronavirus/2019-ncov/index.html
- https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
- https://www.gov.uk/government/organisations/public-health-england
- https://www.rivm.nl/en
You can view European truck border crossing times here.
We have compiled this list of the latest shipping carrier service changes to help companies who depend on ecommerce survive this crisis. Our team will continue to update this page as the situation continues to evolve.
Shipping Carrier Service Changes
Additional safety precautions to minimize contact during delivery. Service suspension effect Mongolia, The Philippines, China, Hong Kong, and Europe. Also expect delays when shipping to many other international destinations. For more information click here.
Additional safety precautions to minimize contact during delivery. For more information click here.
Temporary suspension of Priority Mail Express International time table guarantees on shipments destined for China and Hong Kong due to widespread airline cancellations and restrictions into this area. Anticipate delays in mail and packages destined to China as well as from China and from European countries subject to restricted passenger airline travel. For more information click here.
Additional safety precautions to minimize contact during delivery. Netherlands, Belgium and Luxembourg are accesible for delivery. Currently not possible to send parcels to DHL points in France and Spain. If you are shipping to Spain or Austria specific postal codes have been affected, you can view them here.
Additional safety precautions to minimize contact during delivery. Royal Mail’s International services are operational and continue to accept traffic. Delays are expected due to special orders related to the coronavirus. For country specific information click here.
Additional safety precautions to minimize contact during delivery. Canada Post has suspended normal delivery guarantees. Post offices will remain open. Some locations may have to temporarily adjust hours or briefly close due to local circumstances. For additional information click here.
Significant delays/suspensions to service areas around the globe. View a full list here.
Additional safety precautions to minimize contact during parcel delivery. Expect delays when shipping to China, Japan and Korea due to limited air capacity. For the latest international mail updates click here.
Currently no impact on service levels at national or local level.
Significant service suspensions for Express & Freight shipment. Greatest impact on air freight due to limited air capacity. For country specific information click here.
For country specific information click here.
Flight disruptions and cancellations impacting all inbound and outbound shipments. For country specific information click here.
Awaiting information, in the meantime please contact them via https://boxberry.ru/en/
Minimal service interruption. Additional safety precautions to minimize contact during parcel delivery. For more information click here.
Awaiting information, in the meantime please contact them via https://www.colisprive.fr/
No longer able to support packages for all destinations. Delivery of packages to the following destinations is suspended:
Tunisia, French Polynesia, Mongolia, Azerbaijan, The Philippines andThe American continent except USA, Canada, Brazil, Argentina and Mexico. There are also many additional closers. For more information click here.
Loading restrictions in Europe and flight cancellations are causing delays. For more information click here.
Operations have been effected by passenger flight cancellations. DB Schenker is chartering flights to cater to demand that was previously handled by passenger flights. For country specific information click here.
Deliv continues to operate and offer local delivery services.
Awaiting information, in the meantime please contact them via https://www.deliver-it.com/.
Suspensions and delays for the following countries: France, Finland, Indonesia, Korea, Hong Kong, Australia, Egypt, Algeria, Angola, Bahrain, Cape Verde, Congo, Djibouti, Ireland, Mauritius, Norway, Venezuela, Brunei Darussalam, Myanmar, New Zealand, Saudi Arabia, Ecuador, Japan, Malta, Mongolia, UAE, Italy, USA, Morocco, Bulgaria, Romania. For additional information click here.
Expect delays due to shop closings & containment measures in some countries like France, Italy & Spain. For additional information click here.
Expect delays around the world due to limited staff and health concerns at all ports, airports, and customs operations. For additional information click here.
Fully operational, servicing all modes of transportation while abiding by government and health regulations. For updates click here.
Additional safety precautions in processing facility and during delivery. Operating with minimal effects. For more information click here.
Additional safety precautions in processing facility and during delivery. Operating with minimal effects.
Working with its partners to provide the highest level of service at this time. For more information click here.
Awaiting additional information.
Additional safety precautions. Limiting package pick up services at our local facilities. For more information click here.
Awaiting information, in the meantime please contact them via https://lso.com/.
Awaiting information, in the meantime please contact them via https://www.menziesdistribution.com/.
Awaiting information, in the meantime please contact them via http://www.norcodelivery.com/
Discontinuing same-day on-call pickup requests on Sunday, March 29 to optimize routes and deliver the highest number of packages possible during this time of national emergency.
Additional safety precautions to minimize contact during delivery. Suspended UK and International service guarantees. For information click here.
Isn't shipping to the following countries: Cayman Islands, Djibouti, Ecuador, French Polynesia, Kuwait, Libya, Moldova, Mongolia, Peru, Philippines, Somalia, Tunisia, Yemen. Expect delays when shipping to these countries: Algeria, Armenia, Argentina, Austalia, Bahrain, Belgium, Brunei, Brazil, Belize, Canada, Chile, China, Chad Estonia, Egypt, Equatorial Guinea, El Salvador, France, Germany, Guinea Bissau, Hong Kong, Honduras, India, Iraq, Italy, Jordan, Japan, Lebanon, Lithuania, Latvia, Morocco, Panama, Paraguay, Saudi Arabia, Spain, Suriname, South Korea, Sweden, United Kingdom, Ukraine, United States, Kosovo. For more information click here.
Additional safety precautions to minimize contact during delivery. For information click here.
Closing individual parcel lockers and service points due to the coronavirus. For more information click here.
Additional safety precautions to minimize contact during delivery. Disrupted service to South Korea and Spain. Still processing shipments to China and Italy with delays. For more information click here.
Expecting significant delays for international shipments. For more information click here.
Additional safety precautions to minimize contact during domestic delivery. Shipments to and from international destinations may result in longer than usual deliveries. Suggests using Speedpost Priority and Speedpost Express services during this period for priority uplift. For more details click here.
Additional safety precautions to minimize contact during delivery. For information click here.
See Australia Post.
No planned shutdown periods or office closures. Working with government authorities to minimize the spread of the virus while continuing operations. For more information click here.
Awaiting information, in the meantime please contact them via https://www.ukmail.com/
Awaiting information, in the meantime please contact them via http://www.unitycourier.com/.
Additional safety procedures to minimize contact during delivery. Operating as normal across our entire UK network with no service center closures. Expect delays when shipping internationally. For more details click here.