Send branded tracking emails to your customers. Powered by Process Builder and Email templates so there is no need to learn a new system.
Drive trusted traffic back to your website instead of the generic carrier tracking page. This could be up to 5 more visits to your site for every shipment. Once live, you can monitor the tracking page's performance with your own Analytics tools.
We've been asked for a long time - how do we associate products with packages? Today in version 1.34 of our Multi-Carrier app we've launched a packing UI. This integrates directly with ANY Order object structure in Salesforce. See the docs. The process is as follows:
Integrate with your Order and Order Lines
Pack products into containers using a barcode scanner
The cartridge enables Salesforce Commerce Cloud Customers to:
Book shipments with 45 supported shipping carriers or any other carrier via carrier hub. This is an available, schedulable job that will create new Zenkraft Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.
Users are given the option to print shipping labels for product returns or email them to themselves for later use. This includes a separate UI for users to select specific items and quantities from their order to return. This is accessed through the Track Order area or in Order History for logged-in users.
Show Order Status in Real-Time
Zenkraft provides real-time order status via the User Account. This is automatically updated every hour so your customer can see the current status of the order in real-time.
Display Rates & Carrier Services in Checkout
Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.
Shipping inside Salesforce just got better, with the introduction of the new Multi-Carrier Shipping app to the AppExchange. Users can now choose between 30+ carriers to manage their logistics within the CRM platform(Multi-Carrier supports all Salesforce Editions: Group, Professional, Enterprise, Unlimited, Force.com, Developer, Performance).
Today, Salesforce users can create shipments, schedule pickups, track, and set up automation rules for carriers such us: DHL, Parcel Post, Canada Post, Australia Post and TNT.
You can find a full list of the supported carriers on our multi-carrier product page. We aim to add several new carriers each month over the coming years.
Like our FedEx, UPS and USPS shipping apps for Salesforce®, the Multi-Carrier app also brings great features to businesses searching for solutions in the AppExchange ecosystem. Companies can benefit from:
Sending mail or shipping packages to any Lead, Contact, Account, Opportunity or any custom object
Saving time with One-click shipping
Calculating and comparing rates
Generating and printing labels to standard and thermal printers
Tracking shipments automatically
All this and more without ever leaving Salesforce
Because we build our apps natively on salesforce.com, users can seamlessly integrate with all the order management and supply chain management apps that businesses currently use, like Kenandy, Accounting Seed, Conga Composer, Glovia, Ascent, Cloud Conversion, ChikPea, Veeva, Rootstock and FinancialForce.
Sound interesting? Book a meeting with one of our team for a personalized demo.