Zenkraft Blog

10 tips on how to automate Returns Processing on Salesforce Commerce Cloud. This article walks through the various store elements to consider whilst designing self-service return capabilities into your commerce experience!

We’ve been asked frequently by our customers, how do we manage returns and pickups during the global lockdown? With consumers increasingly not being able to leave their homes due to government policy, scheduling pickups has become increasingly popular.

Some retailers have chosen to extend their return periods and have asked us to extend the validity of return labels. Here is a guide to some of the popular carrier’s expiration policy:

• FedEx - return l...
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