Zenkraft Blog

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Managing Returns during a global lockdown (label expiry, pickups & more)

Published on 08 April 2020 by in ecommerce returns 


We’ve been asked frequently by our customers, how do we manage returns and pickups during the global lockdown? With consumers increasingly not being able to leave their homes due to government policy, scheduling pickups has become increasingly popular.

Some retailers have chosen to extend their return periods and have asked us to extend the validity of return labels. Here is a guide to some of the popular carrier’s expiration policy: