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Zenkraft Blog

Zenkraft Blogs about Logistics, LSPs, Integration with CRM, ERP and WMS applications.

Salesforce Pick and Pack Station

Published on 12 February 2019 by in ecommerce usps salesforce fedex lightning 

 

We've been asked for a long time - how do we associate products with packages? Today in version 1.34 of our Multi-Carrier app we've launched a packing UI. This integrates directly with ANY Order object structure in Salesforce. See the docs. The process is as follows:

 

  1. Integrate with your Order and Order Lines
  2. Pack products into containers using a barcode scanner
  3. Generate Shipping labels
  4. Track shipments at an order line level

 

Would you like to learn more? Schedule a demo.

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Shipping and Returns Salesforce Commerce Cloud Cartridge

Published on 04 February 2019 by in ecommerce commerce-cloud 

After many months in beta, Zenkraft's Commerce Cloud Cartridge is available via the Link Marketplace. Listing available here: 

https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/zenkraft/

The cartridge enables Salesforce Commerce Cloud Customers to:

Book Shipments 

Book shipments with 45 supported shipping carriers or any other carrier via carrier hub. This is an available, schedulable job that will create new Zenkraft Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

 

Self-Service Returns

Users are given the option to print shipping labels for product returns or email them to themselves for later use. This includes a separate UI for users to select specific items and quantities from their order to return. This is accessed through the Track Order area or in Order History for logged-in users.

 

 

Show Order Status in Real-Time

Zenkraft provides real-time order status via the User Account. This is automatically updated every hour so your customer can see the current status of the order in real-time. 

 

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

 

 

 

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The new Multi-Carrier Shipping App for Salesforce is now Live on AppExchange!

Published on 10 January 2017 by in ecommerce salesforce 

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Shipping inside Salesforce just got better, with the introduction of the new Multi-Carrier Shipping app to the AppExchange. Users can now choose between 30+ carriers to manage their logistics within the CRM platform(Multi-Carrier supports all Salesforce Editions: Group, Professional, Enterprise, Unlimited, Force.com, Developer, Performance).

Today, Salesforce users can create shipments, schedule pickups, track, and set up automation rules for carriers such us: DHL, Parcel Post, Canada Post, Australia Post and TNT.

You can find a full list of the supported carriers on our multi-carrier product page. We aim to add several new carriers each month over the coming years.

Like our FedEx, UPS and USPS shipping apps for Salesforce®, the Multi-Carrier app also brings great features to businesses searching for solutions in the AppExchange ecosystem. Companies can benefit from:

  • Sending mail or shipping packages to any Lead, Contact, Account, Opportunity or any custom object
  • Saving time with One-click shipping
  • Calculating and comparing rates
  • Generating and printing labels to standard and thermal printers
  • Tracking shipments automatically
  • All this and more without ever leaving Salesforce

Because we build our apps natively on salesforce.com, users can seamlessly integrate with all the order management and supply chain management apps that businesses currently use, like Kenandy, Accounting Seed, Conga Composer, Glovia, Ascent, Cloud Conversion, ChikPea, Veeva, Rootstock and FinancialForce.

Sound interesting? Book a meeting with one of our team for a personalized demo.

Can’t wait? Get started now, go to Multi-Carrier in AppExchange and start your free trial today!

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Adding Twilio Voice to your Salesforce Logistics Operation

Published on 15 November 2016 by in ecommerce salesforce 

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At Zenkraft we like to experiment and find new ways to integrate our solutions with other cloud products. This time, we had fun researching and writing code around Twilio, a cloud communication platform.

One of the great features of Twilio is that makes it easy to add voice to your application. For this reason, we thought it’d be valuable if we could integrate this with our shipping apps for Salesforce, and allow users to get shipment status updates by calling a phone number.

We wanted to share with you an easy step-by-step process of how you could setup your own look up shipment status with Twilio voice. First of all, you’d know that you can allow customers to find shipment status from an inbound number from any object. For this particular example, we’ve integrated with a Case.


For our test, we exposed this URL “request URL”


Make sure that you put your VisualForce page we created earlier -called TwilioPage– into the Active Site Home Page section of this site:

The Twilio docs we used to build this demo are found here: https://www.twilio.com/docs/api/twiml/gather

We also uploaded Sample Code on GitHub for you to test this feature. Sample code available here: https://github.com/zenkraft/TwilioShippingTracking

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