What is it? - Daniel Incandela, CMO of Conga, details how his team creates strong relationships during the sales process.
Why is it a can't-miss? - This is a great opportunity for sales professionals to sharpen their skills. Walk away with 5 tips for developing a relationship with prospects that is more than a transactional one.
What is it? - Cori Landwehr, Sr. Manager of Customer Experience at Watkins Wellness, will speak about how her company partners with dealers to grow their business.
Why is it a can't-miss? - This session allows B2B marketers to compare their current marketing efforts with Watkins Wellness'. Leave this session knowing what areas of the customer journey your brand could improve.
What is it? - David Stephans, CRO of Rootstock Software, details how pairing Manufacturing Cloud and Rootstock Cloud ERP can improve your company's manufacturing processes.
Why is it a can't-miss? - The recent launch of Manufacturing Cloud is an exciting leap into a new vertical for Salesforce. Take this opportunity to learn how this pair of solutions can drive better business outcomes by integrating ERP and CRM.
What is it? - Candace Cluck, VP Consumer Experience & Engagement at Michelin, will speak about how Michelin has used lessons from the B2C space to sell to B2B customers!
Why is it a can't-miss? - This session is a can't-miss opportunity to learn from a brand that has been in business for over a century. You will walk away from this session with an in-depth look at how Michelin approaches the customer lifecycle.
What is it? - So a comedian and a magician walk into a Dreamforce Session (who are also Community Cloud experts). Eric, the comedian, and Laurent, the magician of the dynamic duo, will speak about building an incredible digital experience for your customers using Community Cloud.
Why is it a can't-miss? - This session is a great way to avoid stumbling blocks and mistakes other companies went through. Learn lessons about implementing Community Cloud without having to learn them the hard way.
Why is it a can't miss? - You will leave this session prepared to transform the way your sales team operates. Philips will walk attendees through the Salesforce features that are helping their teams thrive.
Why is it a can't miss? - Mrs. Beasley is an expert in digital transformation in highly regulated industries. Attending this session lead by an Einstein Vision expert, who is familiar with FDA principles of software validation, will set your organization up for success with this Salesforce solution.
What is it? - SomaVenkata GopiNathreddy (Director of Enterprise Architecture, Johnson & Johnson) and Jennifer Turcotte (Pharma/Med Device Industry - Go To Market, Salesforce) will speak about innovating for the future of healthcare.
Why is it a can't miss? - Hear about designing "fail-safe" innovation experiments. As we all know, individuals are averse to change. So showing your organization that you can design innovative initiatives (that have a manageable downside) will help you push change in your organization.
Why is it a can't miss? - This is a great opportunity to dive into Veeva's industry-specific solution. In highly regulated industries like life sciences/healthcare, identifying industry-specific solutions can be a game-changer.
What is it? - Raj Basak and Steven Zalogoa from Avanos will speak about building an enterprise-wide integrated cloud platform with the help of PwC.
Why is it a can't miss? - Transforming your global business operations is no small task. Transforming your business operations while maintaining a high level of customer experience is an even larger task.
With nearly 100 retail sessions at Dreamforce deciding which sessions to attend can be daunting. To help retailers make these tough decisions we created a list of 5 Can't-Miss Dreamforce Retail Sessions!
What is it? Parag Parekh, VP of Global Digital Sales of Adidas, details how Adidas uses Salesforce to launch sites with a localized customer experience in 31 countries.
Why is it a can't-miss? There aren't many companies with more global commerce experience in the sportswear vertical than Adidas. This is an incredible opportunity to learn from an executive of the 2nd largest sportswear manufacturer in the world.
What is it? Sara Brooks (Sr. Director of Lifecycle Marketing at The RealReal), Maria Hoyt (Lead Solution Engineer at Salesforce),and JR Linne (Director - Retail Industry Solutions at Salesforce) will detail how the RealReal has succeeded in creating personalized shopping journeys for B2B and B2C customers.
Why is it a can't-miss? The RealReal is an innovator in both the B2B and B2C customer experience space. Walk away with the latest insights into growing your business with Marketing Cloud, Pardot, and Sales Cloud.
What is it? - Marlene Garcia (Director of Sales Systems at United Airlines) , Greg Moore (Sr. Mgr of Sales Systems at United Airlines) , and Regan Roby (Director, Product Marketing Salesforce) will speak about redesigning your customer experience to meet evolving customer expectations.
Why is it a can't-miss? - This session will outline a 5 step process to redesign your digital experience to constantly stay ahead of evolving customer expectations.
What is it? Ann Marie Aviles (Sr. Marketing Associate, Industry Strategy & Insights at Salesforce) and Kelly Borter (Sr. Corporate Marketing Manager at Salesforce) will speak about insights gleaned from 10,000 consumers about the marketing methods they find the least intrusive.
Why is it a can't-miss? Make sure you are interacting to your customers where they want to interact with you. This carefully compiled research will leave you prepared to do just that!
Zenkraft is sponsoring our 8th straight Dreamforce! Our team is excited to land in San Francisco. James Lumb (CEO of Zenkraft and Mike Getchis (US General Manager) will both be among the 170,000+ in attendance for the premier event in tech.
Customer Success Expo
During the expo, our team will be stationed at booth #1915 conveniently located near the Commerce Theatre in the Dreamforce Campground. We hope you will come by to see us.
Drop by booth #1915 to:
- See our products in action - No matter which Salesforce Cloud you're using, we can help you ship from Salesforce. - Hear about product updates - We are constantly refining and improving our products. This year we added branded tracking, self-service returns, and 20 carriers. - Grab some awesome giveaways - Take home some Zenkraft gear. - Meet with us - Swing by our booth or contact us to set up a meeting.
The Dreamforce Campground will be open:
- 9:00 am–7:00 pm on Tuesday
- 9:00 am–5:00 pm on Wednesday
- 10:00 am–5:00 pm on Thursday
- 10:00 am- 2:00 pm on Friday
Ain't No Party Like a Dreamforce Party
You aren't getting the full Dreamforce experience if you don't attend a party or two!
We hope to see you there, drinking a beer and bonding with your peers in the manufacturing industry!
In addition to participating in the Customer Success Expo, Zenkraft will also compete in the Commerce App Demo Jam on Thursday! The Commerce App Demo Jam will be hosted by Salesforce MVPs Rebe De La Paz and Roy Gilad and will take place in the App Exchange Theater at 1:00 PM PT. The competition will pit five Salesforce partners against each other to see who has the best 3 minute "no fluff" demo.
The 5 participants are:
- Zenkraft - Shipping, Tracking and Returns in Salesforce
-Adyen- All-in-one payments platform that grows your business from day one.
-Bloomreach- Headless experience cloud to build unique digital experiences and grow faster.
-CloudSense- Configure Price Quote (CPQ), Product Catalog, Order Management, Pricing Management, Contract Lifecycle Management and eCommerce.
-SessionM - Turns everyday customer data into exceptional customer experiences to increase incremental behavior
The winner will be decided by those in the audience. We hope you will be in attendance and help Zenkraft walk away with a prize!
If you'd like to schedule a private meeting to discuss how our native solution can benefit your company , please contact Mike (firstname.lastname@example.org) to reserve a meeting room.