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Zenkraft Blog
Run your Logistics and Post-Purchase Experience on the Salesforce Platform.
Salesforce branded tracking and emails
Published on 18 March 2019 by in ecommerce tracking
Send branded tracking emails to your customers. Powered by Process Builder and Email templates so there is no need to learn a new system.
Drive trusted traffic back to your website instead of the generic carrier tracking page. This could be up to 5 more visits to your site for every shipment. Once live, you can monitor the tracking page's performance with your own Analytics tools.
More information is available here: https://zenkraft....
Continue reading »Generate return labels from web2lead
Published on 13 March 2019 by in multi-carrier returns
A very easy, almost non-code way to offer self-service return label generate on your website is using Salesforce's popular web2lead capabilities. We've outlined the steps below to get this setup.
1.Generate the web2lead code
Login to your Salesforce instance and go to Setup > Customize > Leads > Web-2-Leads. Click the Create Web-2-lead Form button. The following fields are required to create a shipping label:
&n...
Continue reading »Salesforce Pick and Pack Station
Published on 12 February 2019 by in ecommerce usps salesforce fedex lightning
We've been asked for a long time - how do we associate products with packages? Today in version 1.34 of our Multi-Carrier app we've launched a packing UI. This integrates directly with ANY Order object structure in Salesforce. See the docs. The process is as follows:
...
Continue reading »Shipping and Returns Salesforce Commerce Cloud Cartridge
Published on 04 February 2019 by in ecommerce commerce-cloud
After many months in beta, Zenkraft's Commerce Cloud Cartridge is available via the Link Marketplace. Listing available here:
https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/zenkraft/
The cartridge enables Salesforce Commerce Cloud Customers to:
Book Shipments
Book shipments with 45...
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