Zenkraft Blog

Run your Logistics and Post-Purchase Experience on the Salesforce Platform.

Salesforce branded tracking and emails

Published on 18 March 2019 by in ecommerce tracking 

Send branded tracking emails to your customers. Powered by Process Builder and Email templates so there is no need to learn a new system.

Drive trusted traffic back to your website instead of the generic carrier tracking page. This could be up to 5 more visits to your site for every shipment. Once live, you can monitor the tracking page's performance with your own Analytics tools.

More information is available here: https://zenkraft....

Continue reading »

Add External UPS tracking numbers to an Order

Published on 14 March 2017 by in salesforce tracking 

In today's blog post we’ll show you how to add externally created UPS tracking number to an object. Most common use cases are to get updated tracking, that you are then able to query using the standard Salesforce reporting. We will be using the Order object in our demo here.


Trigger on the Order Object:

Line 3: For when a brand new order is added with a tracking number

Line 6: For when the tracking number field is updated


Continue reading »