Zenkraft Blog

Run your Logistics and Post-Purchase Experience on the Salesforce Platform.

Zenkraft Named FedEx Platinum Partner for 2nd Consecutive Year

Published on 22 January 2020 by in fedex 

We’re proud to announce that we’ve achieved FedEx Compatible Platinum status for the second year in a row! 

This is the fourth consecutive year that FedEx has recognized our company as a trusted partner. 

What does this mean for our customers?

  • FedEx believes in our product and their solution engineers recommend our solution for shipping, tracking, and returns.
  • FedEx can fund the implementation of our app on your behalf. Contact your FedEx rep to learn more.
  • Every label that Zenkraft generates is globally certified by FedEx through an automated validation process.


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Salesforce Pick and Pack Station

Published on 12 February 2019 by in ecommerce usps salesforce fedex lightning 


We've been asked for a long time - how do we associate products with packages? Today in version 1.34 of our Multi-Carrier app we've launched a packing UI. This integrates directly with ANY Order object structure in Salesforce. See the docs. The process is as follows:


  1. Integrate with your Order and Order Lines
  2. Pack products into containers using a barcode scanner
  3. Generate Shipping labels
  4. Track shipments at an order line level


Would you like to learn more? Schedule a demo.

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1-click International Shipping Now Available

Published on 16 January 2019 by in ups multi-carrier usps fedex 

1-click International Shipping

Starting today, you can pull product data from related Order and Order Lines directly into the shipment wizard. This makes it possible to automatically submit paperless invoices, or lookup commercial invoice templates when shipping internationally. Docs here.

Ship Now Button

If the service type is selected, the ship now button will show (no need to calculate rates every time):

Address Validation Button & Global Apex Method

You can now validate addresses using wizard button or via APEX. docs here.

A few more Updates

  • UPS Ground with Freight Pricing
  • USPS International Shipments Via Bulk
  • Limit how far back you want to schedule track shipments

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5 awesome shipping reports

Published on 18 September 2018 by in salesforce usps fedex reports 

A lot of our customers purchase our app to automate processes. They don’t realize how powerful the reporting capabilities are.

Well, the secrets out! 

We hope you will take advantage of this additional benefit of shipping from Salesforce by creating these 5 shipping reports. 

1. Late Shipments shows all shipments that have missed SLA. Great for building process builder tasks to alert customers, but also for auditing bills with your carrier/LSPs.

2. Un-Used Return Labels shows all labels that have been generated for returns, however they have not entered the carrier’s system yet.

3. Shipment Cost can show the cost of shipping to a particular account, but also by time period.

4. Shipment growth over time View shipment growth week-by-week. This can help with planning and forecasting peak delivery times:

5. Shipments Issues identify shipments with issues quickly and alert customers and/or contact your carrier to ensure they’re fixed quickly:

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