Status Exception Report

Published on 08 May 2018 in returns 

This report will show you a list of shipments which have an atypical status description for example stuck at customs, held at UPS location or customer unavailable.

Step 1

Create a report for ‘UPS Shipments’

Step 2

Add the following fields:

  • UPS Shipments: UPS Shipment Number
    UPS Checkpoint: UPS Checkpoint Name
    Status Exception Description
    Event Description
    Recipient Name
    Recipient Phone
    Email Recipient

Add the following filter:

Status Exception Description not equal to “” (Empty)
AND Delivered = “False”

Tip – You can also filter by date to show you most recent shipments.

Step 3

Save the report

Final Result