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Create a Support Case

Log a case below for technical questions or any help you need.

IMPORTANT: there will be an extended outage of FedEx tracking applications beginning at 11:00 am CT on Saturday March 29, 2025, and it is expected to last about 3 hours.
For more information please see the FedEx communication.

Creating a Case

The Zenkraft support team works 4am - 5pm Eastern Timezone, Monday to Friday.

Please provide as much information as possible upfront in order for us to resolve the case as quickly as possible.

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Salesforce Org ID (how do I find this?)/First 5 digits of your API key ✱