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COMMON ISSUE

I need to create a new Endicia Password. How can I do this?

PROBLEM

I can't see where to change the password (previously passphrase) used for my Endicia account.

SOLUTION

Go to the Shipping Preferences tab, and click on Edit on the Endicia preference you want to change the password for. You should then see this section where you can add your current password and the new password you want to use.

Once you have entered the details click on Change password and then click on Save at the top right of the page. Your password has now been changed.