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Salesforce FedEx App Documentation

Basics

Introduction

Install

Configure

Preferences

Managing Users

Chatter Setup

Domestic Shipping

International Shipping

Returns Shipping

Smart Post

Tracking

Permissions

Enable Files

Supported Features
 

Advanced

Custom Address Source

One Click Shipping

Testing

Use Process Builder to Create Shipments

Use Process Builder to Send Email

Use Process Builder to add Tracking Numbers

Use Process Builder to Get Rates


 


 


 


 

FAQ's

Release Notes

Can I try Shipmate in Sandbox First?

Some of my users cannot see all of the 
Shipmate objects

FedEx Checkpoint Event Codes and their meanings

Incorrect billing address issue

Does Shipmate support Thermal Printers

Why can't I see Zenkraft Shipmate in the Force.com 
apps menu (top-right) after install

Why are my users getting a Insufficient Privileges 
error when trying to access Shipmate functionality
Can Shipmate integrate with Cases

Do you support Canadian FedEx customers

Does Shipmate work with Chatter

Some Salesforce profiles can’t access Shipmate

I use an Order Management app from another 
partner, will Shipmate work with them?

Which Thermal Label Should I choose with 
Shipmate for FedEx

What editions does Shipmate work with?

Does Shipmate support Force.com free licenses

Does Shipmate work with Salesforce Customer 
and Partner Portal

Does Shipmate work with Salesforce Mobile

Email FedEx Shipping Labels

How do I make a license read-only

Where do I enter my account number

How do I enable SmartPost for outbound or returns

How do I find out my SmartPost hub ID

Where do the ship from address fields come from

How do I email a label

How do I set a default sender phone number

How do I set a default for sender name

How do I change the default label type

How do I set a default sender email

How do I change the email label template

How do I change the default dropoff or pickup type

How do I change the email message for 
ShipAlert email notifications

How do I send email notification to the shipped

How do I send email notification to the recipient

How do I send email notifications for a shipping 
exception

How do I send an email after a package is delivered

How do I change the Shipmate preference picklist format

How do I change the package profile picklist format

I’m receiving the following error : "Failed to 
successfully obtain FedEx End User credentials"

How do I launch the FedEx Shipment Wizard 
in Salesforce

How do you make your FedEx account number 
invisible in the shipping wizard

I’m receiving a developer script execution error 
for zkfedex.BatchableTrackShipment

How do I enable account based (negotiated) rates

How do I create a preference

How do I create a return Shipment

How do I change the "ship from" address

How do I change the "ship from" address

How do I get the account name to populate 
as the ship to company

How do I get a lookup field to populate in the CAS

How do I ship to an account

How do I ship to a contact

How do I ship to a lead?

How do I ship to an opportunity?

How do I ship to Custom Object (or object other 
than Leads, Accounts, Contacts, Opportunities)?

How do I close FedEx Ship Day?

How do I manage my FedEx shipment?

How do I create a custom setting to 
skip the scheduled job limit?

Updating a Parent Record After a 
Shipment is Created

How do I uninstall Shipmate - FedEx for Salesforce?

How do I grant login access to Zenkraft?

Shipmate for FedEx Start Page

How do I create shipping labels for subscriptions?

Why are some of the fields on the wizard are 
not editable?

Why are the special services not populating 
when using the Custom Address Source

What formats are the barcodes on a FedEx label

Associating Multiple Orders with a Single Shipment
 

APEX code & Integrations

Track FedEx Shipment By Reference

Sample Bulk Apex Code

Print labels and documents via Apex Code

More coming soon

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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