Preferences
In order to create a Preference for Australia Post in the Multi-carrier application please obtain the credentials below directly from the carrier. Typically this information is obtainable from your carrier account manager or your internal logistics team.
How to Test
If you don't have your live credentials available during implementation phase, Zenkraft can provide test credentials. Click on the Use Test Account toggle and select the Test Account Country from the dropdown.
Service Types
| Service Types | Value | Description | |
|---|---|---|---|
| PARCEL POST + SIGNATURE | parcel_post_w_signature | - | Copy |
| EXPRESS POST + SIGNATURE | express_post_w_signature | - | Copy |
| EXPRESS EPARCEL POST RETURNS | express_post_return | - | Copy |
| EPARCEL POST RETURNS | post_return | - | Copy |
| INTL ECONOMY W SOD/ REGD POST | international_economy_w_sod | - | Copy |
| INTL STANDARD/PACK & TRACK | international_standard | - | Copy |
| INT'L STANDARD WITH SIGNATURE | international_standard_w_signature | - | Copy |
| INTL EXPRESS MERCH/ECI MERCH | international_express_merch | - | Copy |
| INTL EXPRESS DOCS/ECI DOCS | international_express_docs | - | Copy |
| INTL ECONOMY/AIRMAIL PARCELS | international_economy | - | Copy |
| INTL ECONOMY/AIRMAIL PARCELS | international_economy | - | Copy |
| APGL NZ EXPRESS | apgl_nz_expres | - | Copy |
| APGL NZ EXPRESS W/SIGNATURE | apgl_nz_expres_w_signature | - | Copy |
| On Demand Now | now | - | Copy |
| On Demand Now - ID Req | nowid | - | Copy |
| On Demand Afternoon | aft | - | Copy |
| On Demand Afternoon - ID Req | aftid | - | Copy |
| On Demand Tonight | ton | - | Copy |
| On Demand Tonight - ID Req | tonid | - | Copy |
| On Demand Saturday | sat | - | Copy |
| On Demand Saturday - ID Req | satid | - | Copy |
| EPARCEL 1 | eparcel_1 | - | Copy |
| EXPRESS POST EPARCEL | express_post_eparcel | - | Copy |
| EXPRESS POST SATCHELS | express_post_satchels | - | Copy |
| APGL WW | apgl_ww | - | Copy |
| PARCEL POST XL 1 | parcel_post_xl_1 | - | Copy |
| EPARCEL POST WINE + SIGNATURE | eparcel_post_wine_signature | - | Copy |
| EXPRESS TAIL-LIFT | express_tail_lift | - | Copy |
| 1, 3, & 5KG FIXED PRICE AIRLOCK | fixed_price_airlock | - | Copy |
| 1,3 & 5KG FIXED PRICE PREMIUM | fixed_price_premium | - | Copy |
| PREMIUM | premium | - | Copy |
| AIRLOCK | airlock | - | Copy |
| EXPRESS | express | - | Copy |
| EXPRESS TAIL-LIFT 2 MAN | express_tail_lift_2_man | - | Copy |
Packaging Types
| Packaging Types | Value | |
|---|---|---|
| Your Packaging | your_packaging | Copy |
Manifesting
Australia Post requires you to manifest your shipments before you deliver them to your pickup driver or you drop them off for shipping. There are two methods to do this:
- One by one
- In Bulk
If you are a high volume shipper it is recommended you manifest in bulk.
One by one
When creating a Australia Post Shipment make sure that you do NOT select the special service called Manifest In Bulk, and just create the shipment normally. The shipment will be manifested instantly.
In Bulk
If you will be manifesting in bulk you first need to create a new custom field on the Zenkraft Shipment record. Please make it a checkbox field and name it Manifested.
When creating a Australia Post Shipment make sure that you DO select the special service called Manifest In Bulk. This means you will need to use the manifesting button on the preference to manifest these at the end of the day.
Once you are ready to manifest your shipments at the end of the day you need to go the the Australia Post Shipping Preference, and then click on the Manifest button.
The first time you get to this page, please set it up as you see in the screen below, and click on the save button.
Then you can click on the Get Manifest button to generate the manifest, and print it out.
If you have received an error such as "The manifest is taking a long time to generate please try again later.", if you wait for a few minutes and click on the "View Old Manifests" button at the bottom of the page you will then get the list of generated manifests that you are then able to manifest.
Error Messages
In this section you can find the most common error messages, what they mean and how to solve them.
Post code/address incorrect error
Australia Post uses a fix list of City-Postcode pairings, which you can find in this document.
Common Questions
In this section you can find our most commonly asked questions regarding this carrier. If you have a question not listed here please contact us.
How can the CN22/CN23 document be produced?
When creating an international shipment the CN22/CN23 document will automatically be added to the shipping label for you. An example is below:
Which countries can I ship to using the test/demo servers?
For testing please use NZ, GB, US, CN as the test environment was only set up with a few countries for testing purposes.
