Grant Login Access to Zenkraft Support
Zenkraft Support might require to log in to your Salesforce Instance in order to assist you with setup, better understand a reported issue, or troubleshoot. Here we describe how to grant us login access for both Salesforce Classic and Lightning.
Salesforce Lightning
Click on your avatar, then select Settings.
Under My Personal Information select Grant Account Login Access.
Next click on the dropdown next to Zenkraft Ltd Support and select the access duration.
Salesforce Classic
Depending on the version of Salesforce that your organization is on there are two ways to do this: either via My Settings, or Setup.
Via My Settings: Click on your username, then My Settings.
Click on Personal > Grant Account Login Access
Via Setup: Go to Setup > My Personal Information > Grant Account Login Access
Next click on the dropdown next to Zenkraft Ltd Support and select the access duration.
Contact Support
You can contact our support team:
- Send us an email: support@zenkraft.com
- Send us a message via our website
