1. Home
  2. Docs
  3. usps
  4. chatter
Help Wizard Live Chat

USPS Chatter Updates

Shipmate starring Chatter lets your USPS shipments join the conversation. Using Chatter, you can follow any shipment and receive real-time tracking updates. To fully take advantage of this great feature, we highly recommend you also configure Schedule Tracking.

Note: If Chatter is already enabled in your Salesforce Org, then Chatter Tracking will already be activated. If Chatter has not been enabled, then follow the steps below.

1. Enabling Chatter

  1. Navigate to Setup | Customize | Chatter | Settings
  2. Click Edit
  3. Select Enable
  4. Select Allow Emails so users can choose to receive email notifications about Salesforce Chatter updates (optional)
  5. Click Save

2. Setting up Feed Tracking


  1. Navigate to Setup | Customize | Chatter | Feed Tracking
  2. Select USPS Shipment
  3. Select Enable Feed Tracking

Select the following fields:

  1. Actual Delivery Date
  2. Delivered
  3. Last Track Update Time
  4. Shipment Deleted
  5. Status Description

Click Save

Once complete, you can continue to Schedule Tracking to configure how often Shipmate will contact USPS to get the latest tracking updates.