1. Home
  2. Docs
  3. Multi
  4. Fedex Smartpost
Live Chat

FedEx SmartPost®

1. Setup

Your FedEx account must already be SmartPost® enabled before you can start creating SmartPost® labels. If its not already enabled, then please contact your FedEx account manager to get this set up.

To enable the SmartPost® options on the shipping wizard you will need to create your FedEx account preference, and be sure to set the checkboxes related to SmartPost® as you can see here:

Here is the list of SmartPost Hub IDs:

HQ – Brookfield, WI5531
Allentown, PA5185
Atlanta, GA5303
Avenel, NJPeak Annex
Baltimore, MD5213
Charlotte, NC5281
Chino, CA5929
Dallas, TX5751
Denver, CO5802
Detroit, MI5481
Edison, NJ5087
Grove City, OH5431
Grove Port, OH5436
Houston, TX5771
Indianapolis, IN5465
Kansas City, KS5648
Los Angeles, CA5902
Martinsburg, WV5254
Memphis, TN5379
Minneapolis, MN5552
New Berlin, WI5531
Northborough, MA5015
Orlando, FL5327
Phoenix, AZ5854
Pittsburgh, PA5150
Reno, NV5893
Sacramento, CA5958
Salt Lake City, UT5843
Seattle, WA5983
Scranton, PA5186
South Brunswick, NJ5097
St. Louis, MO5631
Wheeling, IL5602
Windsor, CT5061

2. SmartPost Options

Once you are on the shipping Wizard page, in section 4 you can select the SmartPost Service type:

You are then able to select the SmartPost® indicia type which are detailed below:

  1. FedEx SmartPost® Parcel Select
  2. FedEx SmartPost® Parcel Select Lightweight
  3. FedEx SmartPost® Bound Printed Matter
  4. FedEx SmartPost® Media

Depending on the Indicia type you use, your next choice is related to the Ancillary Endorsement. Which lets FedEx know what to do for undelivered packages.

Here are the options, note that not all options are available for all Indicia types:

  1. Address Correction
  2. Carrier Leave If No Response
  3. Change Service
  4. Forwarding Service
  5. Return Service

3. Example Label

This is an example SmartPost® Label for reference