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Endicia Implementation Guide

Introduction

Supports all Endicia services including First Class, Priority, Express and Media Mail. Ship domestic and international, and benefit from CPP rates.

Migration

From 25 January 2025 USPS will decommission their Webtools Tracking API. This means customers using the old USPS-Endicia integration are required to migrate to USPS-Endicia (API). For common questions and issues please see our USPS Webtools Migration FAQ page.

Preferences

In order to create a Preference for Endicia in the Multi-carrier application please obtain the credentials below directly from the carrier. This information is obtainable from your carrier account manager or your internal logistics team.

How to Test

If you don't have your live credentials available during implementation phase, Zenkraft can provide test credentials. Click on the Use Test Account toggle and select the Test Account Country from the dropdown.

Service Types

Service Types Value Description
First first - Copy
Priority priority - Copy
Priority Express priority_express - Copy
Library Mail library_mail - Copy
Media Mail media_mail - Copy
Parcel Select parcel_select - Copy
First Class Mail International first_class_mail_international - Copy
First Class Package International Service first_class_package_international_service - Copy
Priority Mail International priority_mail_international - Copy
Ground Advantage ground_advantage - Copy
USPS Return usps_return - Copy
Priority Mail Express International priority_mail_express_international - Copy
Retail Ground retail_ground - Copy

Packaging Types

Packaging Types Value
Your Packaging your_packaging Copy
Card card Copy
Letter letter Copy
Flat flat Copy
Parcel parcel Copy
LargeParcel large_parcel Copy
IrregularParcel irregular_parcel Copy
FlatRateEnvelope flat_rate_envelope Copy
FlatRateLegalEnvelope flat_rate_legal_envelope Copy
FlatRatePaddedEnvelope flat_rate_padded_envelope Copy
FlatRateGiftCardEnvelope flat_rate_gift_card_envelope Copy
FlatRateWindowEnvelope flat_rate_window_envelope Copy
FlatRateCardboardEnvelope flat_rate_cardboard_envelope Copy
SmallFlatRateEnvelope small_flat_rate_envelope Copy
SmallFlatRateBox small_flat_rate_box Copy
MediumFlatRateBox medium_flat_rate_box Copy
LargeFlatRateBox large_flat_rate_box Copy
DVDFlatRateBox dvd_flat_rate_box Copy
LargeVideoFlatRateBox large_video_flat_rate_box Copy
LargeFlatRateBoardGameBox large_flat_rate_board_game_box Copy
RegionalRateBoxA regional_rate_box_a Copy
RegionalRateBoxB regional_rate_box_b Copy

Returns

It is possible to create returns shipments with Endicia.

Endicia Pay-on-Use Returns™

Pay-on-Use Returns™ allows you to create return shipments and only get charged for them if the return label is used. To use this service you will need to enable it on your Endicia account.

If the service is enabled, you will be able to add it as a special service.

Special Services

These are special services offered by the carrier which can be selected either during the Shipment creation, or can be defaulted in the Custom Address Source. In this section you can find the most commonly used services.

Certified Mail

This service provides the sender with a mailing receipt and electronic verification that an article was delivered or that a delivery attempt was made. This service is available with the following package and service types:

  • Letter - First
  • Parcel - First
  • Parcel - Priority
  • Flat - First
  • Flat - Priority

Certified Mail is a checkbox field, which requires TRUE value.

Signature Confirmation

When selecting this service you'll be provided the signature and name of the recipient, the date, time and location of the delivery.

Adult Signature Required/Restricted Delivery

The Adult Signature Required service ensures that the recipient of the mail items is at least 21 years of age or above. The recipient or a resident of the recipient's address is required to show a form of photo identification to the delivery employee for age confirmation.
The Adult Signature Restricted Delivery service requires the signature of the addressee only, who must be 21 years of age or older.

International Shipping

In this section you'll find the required or recommended fields and settings for international shipments.

Mandatory fields for Customs items

  • Description
  • Quantity
  • Weight
  • Unit price
  • Country
  • Harmonised Code

Label Formats

The available label formats can be usually grouped into two types: thermal and non-thermal labels.

Label Types Value
EPL2 EPL2 Copy
ZPLII ZPLII Copy
GIF GIF Copy
JPEG JPEG Copy
PNG PNG Copy
PDF PDF Copy

Error Messages

In this section you can find the most common error messages, what they mean and how to solve them.

Common Questions

In this section you can find our most commonly asked questions regarding this carrier. If you have a question not listed here please contact us.

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