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100% Native Salesforce Cloud Commerce and FedEx Integration

FedEx is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Salesforce Commerce Cloud FedEx Shipping & Returns

Self-Service Returns

Your customers can generate FedEx return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time FedEx tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book FedEx Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

FedEx supports shipping, tracking, pickups. 15 of the 41 service types supported are listed below. Contact Us for a full list.

fedex_1_day_freight
fedex_2_day
fedex_2_day_am
fedex_2_day_freight
fedex_3_day_freight
fedex_express_saver
fedex_first_freight
fedex_freight_economy
fedex_freight_priority
fedex_ground
fedex_first_overnight
fedex_ground_home_delivery
fedex_priority_overnight
fedex_smart_post_media_mail
fedex_smart_post_parcel_select
fedex_smart_post_presorted_bound_printed_matter
fedex_smart_post_presorted_standard
fedex_smart_post_parcel_return
fedex_standard_overnight
fedex_europe_first_international_priority
fedex_international_economy
fedex_international_economy_freight
fedex_international_first
fedex_international_priority
fedex_international_priority_express
fedex_international_priority_freight
fedex_next_day_early_morning
fedex_next_day_mid_morning
fedex_next_day_afternoon
fedex_next_day_end_of_day
fedex_distance_deferred
fedex_next_day_freight
fedex_regional_economy
fedex_regional_economy_freight
fedex_international_connect_plus
fedex_first
fedex_priority
fedex_priority_express
international_priority
international_express
fedex_transborder_distribution

Packaging Supported

fedex_10kg_box
fedex_25kg_box
fedex_box
fedex_envelope
fedex_pak
fedex_tube
your_packaging
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About FedEx

Includes all FedEx origins and destinations. Certified in US, EMEA, APAC and LAC. Supporting both parcel, freight as well as all special services and electronic trade documents

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