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100% Native Salesforce Cloud Commerce and My DHL Express Integration

My DHL Express is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Salesforce Commerce Cloud My DHL Express Shipping & Returns

Self-Service Returns

Your customers can generate My DHL Express return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time My DHL Express tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book My DHL Express Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

My DHL Express supports shipping, tracking, pickups. 15 of the 34 service types supported are listed below. Contact Us for a full list.

domestic_express_1200
b2c2
b2c3
jetline
sprintline
express_easy_7
express_easy_8
europack_9
breakbulk_express
breakbulk_economy
medical_express_c
express_worldwide_d
express_900_e
freight_worldwide
domestic_economy_select
economy_select_h
domestic_express_900_i
jumbo_box
express_900
express_1030_l
express_1030_m
domestic_express
domestic_express_1030
express_worldwide_p
medical_express_q
globalmail_business
same_day
express_1200_t
express_worldwide_u
europack_v
economy_select_w
express_envelope
express_1200_y
go_green

Packaging Supported

jumbo_document
customer-provided_dc_document
dhl_flyer
domestic
express_document
dhl_express_envelope_fr_freight
jumbo_box
jumbo_junior_document
junior_jumbo_box
jumbo_junior_parcel
other_dhl_packaging_pa_parcel
your_packaging
jumbo_parcel
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About My DHL Express

Supports almost all functionality via direct API integration including rate, track and shipping

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