With over 2,700 sessions to choose from Dreamforce can be a little overwhelming. To help you make the most of Dreamforce 2019 we created a list of 5 Can't-Miss Dreamforce Sessions!
Keep Business Disruption from Turning into Business Destruction
What is it? - Jay Noble, SVP GTM Salesforce Leader of NTT Data, will speak about shepherding businesses through technological transformation.
Why is it a can't-miss? - Jay is a Salesforce expert with a background in business development. He has been matching customers with the right technology to help them grow for 30+ years. This session will help your organization develop a transformation plan that will help your company thrive in periods of changing technology.
Break Down Silos to Create Seamless Journeys with Your Customers
What is it? - Sarah Hatch, Senior Director of CSG Product Management at Salesforce, will explain how brands can use Marketing Cloud to build 1 on 1 relationship with their customers.
Why is it a can't-miss? - Sarah has been responsible for building strong client relationships in various roles for 10+ years. She has experienced the negative effects of a siloed organization on customer experience. You will leave this session ready to break down walls that are causing a fractured experience for your customers.
Sales Keynote: Grow Your Business Today & Build Relationships for Tomorrow
What is it? - Representatives from PayPal ( Peggy Alford, Frank Keller, Dan Tornuian) and Zillow (Aimee Johnson & Greg Schwartz) will detail how their teams are leveraging Salesforce Sales Cloud to "deliver personalized customer experiences and enable new growth trajectories".
Why is it a can't-miss? - Attending this keynote lead by two great brands will be a game changer for your company. Learn how they are taking advantage of Salesforce Sales Cloud's capabilities to wow customers with an incredible level of personalized service.
Design your own Einstein Analytics Dashboard with Predictions
What is it? - Shane Smyth, AI Lead at Horizontal Integration, will lead this advanced level discussion about Einstein Analytics dashboards.
Why is it a can't-miss? - Not sure how to effectively use Einstein Analytics dashboards? Attend this session and get your hands dirty! You will leave this session with the knowledge to drive "immediate business value".
Vision to Value & The Courage for Change
What is it? - Greg Bellotti (VP/CIO of Elementis) and Carissa Venuto (Customer Success Manager at Salesforce) detail how Elementis was able to to align 4 different business units and went from zero to 95% adoption in 60 days.
Why is it a can't-miss? - It can be hard to get your entire organization to buy into change. People are naturally averse to change, even if the evidence is in favor of change. This session is perfect for someone who wants to bring other departments under the Salesforce umbrella to create a less siloed organization.
Bonus Session: Plum Village Monastics
What is it? - "Mindfulness" is an important part of Salesforce's corporate culture. The Plum Village Monastics will be on hand to share this piece of Salesforce's culture with conference attendees. Plum Village was founded in 1982 by by Zen Master Thich Nhat Hanh. "Mindfulness" is weaved into each activity at Europes largest Buddhist Monastery.
Why is it a can't-miss? - Dreamforce is 4 days of constant learning and networking. You will return to your office with a notebook full of ideas ready to take your company to a new level. But it's important to recharge your batteries during the conference. Spending time with our friends from southwest France is the perfect opportunity to do just that.