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100% Native Salesforce Cloud Commerce and UPS REST Integration

UPS REST is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Salesforce Commerce Cloud UPS REST Shipping & Returns

Self-Service Returns

Your customers can generate UPS REST return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time UPS REST tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book UPS REST Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

UPS REST supports shipping, tracking, pickups. 15 of the 49 service types supported are listed below. Contact Us for a full list.

ups_ground
ups_next_day_air
ups_second_day_air
ups_express
ups_expedited
ups_standard
ups_three_day_select
ups_next_day_air_saver
ups_next_day_air_early
ups_worldwide_economy_ddu
ups_express_plus
ups_second_day_air_am
ups_saver
ups_first_class_mail
ups_priority_mail
ups_expedited_mail_innovations
ups_priority_mail_innovations
ups_economy_mail_innovations
ups_mail_innovations_returns
ups_access_point_economy
ups_worldwide_express_freight_midday
ups_worldwide_economy_ddp
ups_express_12_00
ups_heavy_goods
ups_today_standard
ups_today_dedicated_courier
ups_today_intercity
ups_today_express
ups_today_express_saver
ups_worldwide_express_freight
ups_worldwide_express_freight
ups_surepost_lt_1lb
ups_surepost
ups_print_and_mail_pnm
standard_flats
parcel_select_lightweight_irreg
ups_worldwide_express_plus
ups_worldwide_express
ups_worldwide_saver
ups_economic_mail_innovations
ups_economy
ups_basic
ups_express_na1
ups_next_day_air_early_am
ups_worldwide_expedited
ups_express_saver
ups_express_early
ups_tm_economy_ddu
ups_tm_economy_ddp

Packaging Supported

your_packaging
XS
S
M
L
XL
letter
tube
pak
express_box
25kg_box
10kg_box
pallet
small_express_box
medium_express_box
large_express_box
flats
parcels
bpm
first_class
priority
machinables
irregulars
parcel_post
bpm_parcel
media_mail
bpm_flat
standard_flat
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About UPS REST

Globally certified UPS Ready and UPS Digital Connections (previously known as UPS CTP) provider. Supports 200+ origin countries, paperless commercial invoice, parcel, freight and virtually every special service.

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