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Free vs Premier Support

Zenkraft offers 2 support plans.

Standard
$0

Included annual subscription cost

  • Email and Chat support
    5am - 5pm Eastern timezone, Monday to Friday excluding national holidays
  • 2 Day Response Time
    5am - 5pm Eastern timezone, Monday to Friday excluding national holidays
Premier
Additional Charge

Talk to Sales

  • Email and Chat support
     5am - 5pm Eastern timezone, Monday to Friday excluding national holidays
  • 4 hour Response Time
    5am - 5pm Eastern timezone, Monday to Friday excluding national holidays
  • Preference Setup
    (1x 30 minute session using GoToMeeting)
  • Assigned account manager
  • Assigned sales engineer
  • Printer setup session
    (1x 30 minute session using GoToMeeting)
  • Setup review
    (1x 30 minute session using GoToMeeting)
  • Automation review
    (1x 30 minute session using GoToMeeting)
  • Code-level support
    Code review by a Zenkraft developer