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100% Native Salesforce Cloud Commerce and Canada Post Integration

Canada Post is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Salesforce Commerce Cloud Canada Post Shipping & Returns

Self-Service Returns

Your customers can generate Canada Post return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time Canada Post tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book Canada Post Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

Canada Post supports shipping, tracking, pickups. 15 of the 24 service types supported are listed below. Contact Us for a full list.

regular_parcel
expedited_parcel
expedited_plus
xpresspost
xpresspost_certified
priority
library_materials
expedited_parcel_usa
priority_worldwide_envelope_usa
priority_worldwide_pak_usa
priority_worldwide_parcel_usa
small_packet_usa_air
tracked_packet_usa
tracked_packet_usa_lvm
xpresspost_usa
xpresspost_international
international_parcel_air
international_parcel_surface
priority_worldwide_envelope_intl
priority_worldwide_pak_intl
priority_worldwide_parcel_intl
small_packet_international_air
small_packet_international_surface
tracked_packet_international

Packaging Supported

your_packaging
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About Canada Post

Supports almost all functionality via direct API integration including rate, track and shipping

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