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100% Native Salesforce Cloud Commerce and DHL eCommerce Integration

Book and Track DHL eCommerce shipments in Salesforce Cloud Commerce.

Schedule a Demo 45 minutes
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Salesforce Commerce Cloud DHL eCommerce Shipping & Returns

Self-Service Returns

Your customers can generate DHL eCommerce return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time DHL eCommerce tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book DHL eCommerce Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

DHL eCommerce supports shipping, tracking, pickups. 15 of the 13 service types supported are listed below. Contact Us for a full list.

parcel_expedited
parcel_max
ground
bpm_expedited
bpm_ground
parcel_return_ground
parcel_return_plus
parcel_return_light
parcel_international
parcel_international_direct
parcel_international_standard
parcel_international_direct_priority
parcel_international_direct_standard

Packaging Supported

your_packaging
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About DHL eCommerce

All DHL eCommerce carrier service types supported.

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