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100% Native Salesforce Cloud Commerce and ParcelForce Integration

Book and Track ParcelForce shipments in Salesforce Cloud Commerce.

Schedule a Demo 45 minutes
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Salesforce Commerce Cloud ParcelForce Shipping & Returns

Self-Service Returns

Your customers can generate ParcelForce return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time ParcelForce tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book ParcelForce Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

ParcelForce supports shipping, tracking, pickups. 15 of the 42 service types supported are listed below. Contact Us for a full list.

express_9
express_9_secure
express_9_courier_pack
express_10
express_10_secure
express_10_exchange
express_10_secure_exchange
express_10_courier_pack
express_am
express_am_saturday
express_am_large
express_am_secure
express_am_exchange
express_am_secure_exchange
express_am_courier_pack
express_am_sunday_B2B
express_pm
express_pm_secure
express_pm_exchange
express_pm_secure_exchange
express_24
express_24_large
express_24_secure
express_24_exchange
express_24_secure_exchange
express_24_courier_pack
express_24_sunday
express_48
express_48_large
parcel_rider_plus
express_collect
global_bulk_direct
global_economy
global_express
global_express_envelope_delivery
global_express_pack_delivery
global_priority
global_priority_h_m_forces
global_priority_returns
global_priority_value
euro_priority_home_po_boxes
ireland_express

Packaging Supported

your_packaging
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About ParcelForce

Supports almost all functionality via direct API integration including rate, track and shipping

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