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100% Native Salesforce Cloud Commerce and Royal Mail Integration

Book and Track Royal Mail shipments in Salesforce Cloud Commerce.


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Salesforce Commerce Cloud Royal Mail Shipping & Returns

Self-Service Returns

Your customers can generate Royal Mail return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time Royal Mail tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book Royal Mail Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

Royal Mail supports shipping, tracking, pickups. 15 of the 68 service types supported are listed below. Contact Us for a full list.

bpl_1
bpl_2
bpr_1
bpr_2
crl_1
crl_2
pk_0
pk_3
pk_4
ppf_1
rits
rsuk
sd_1
sd_2
sd_3
sd4
sd_5
sd_6
stl1
stl2
tpmn
tpms
tpln
tpls
tpnn
tpsn
tpss
tpsn
trsn
tsn
tss
ie_1
ig_1
mp_1
mp_4
mp_5
mta
mtas
mtc
mte
mti
mtm
ola
ols
osa
ota
otb
otc
otd
oz_1
ps_9
we_1
dom_24
dom_48
dom_special_delivery_guaranteed
dom_tracked_24
dom_tracked_48
dom_standard_tariff_letters_1_class
dom_standard_tariff_letters_2_class
special_delivery_guaranteed_750
special_delivery_guaranteed_1000
special_delivery_guaranteed_2550
special_delivery_guaranteed_AG_750
special_delivery_guaranteed_AG_1000
special_delivery_guaranteed_AG_2500
special_delivery_guaranteed_ID_750
special_delivery_guaranteed_ID_1000
special_delivery_guaranteed_ID_2500

Packaging Supported

your_packaging
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About Royal Mail

Supports domestic and international royal shipments. Connects automatically to your OBA account

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