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100% Native Salesforce Cloud Commerce and Royal Mail Integration

Book and Track Royal Mail shipments in Salesforce Cloud Commerce.


Schedule a Demo 45 minutes
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Salesforce Commerce Cloud Royal Mail Shipping & Returns

Self-Service Returns

Your customers can generate Royal Mail return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time Royal Mail tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book Royal Mail Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

Royal Mail supports shipping, tracking, pickups. 15 of the 7 service types supported are listed below. Contact Us for a full list.

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Packaging Supported

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About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About Royal Mail

Supports domestic and international royal shipments. Connects automatically to your OBA account

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