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100% Native Salesforce Cloud Commerce and Royal Mail Integration

Royal Mail is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Salesforce Commerce Cloud Royal Mail Shipping & Returns

Self-Service Returns

Your customers can generate Royal Mail return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time Royal Mail tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book Royal Mail Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

Royal Mail supports shipping, tracking, pickups. 15 of the 105 service types supported are listed below. Contact Us for a full list.

bpl_1
bpl_2
bpr_1
bpr_2
crl_1
crl_2
pk_0
pk_3
pk_4
ppf_1
rits
rsuk
sd_1
sd_2
sd_3
sd4
sd_5
sd_6
stl1
stl2
tpmn
tpms
tpln
tpls
trms
trmn
trls
trln
tpns
tpnn
tpss
tpsn
trns
trnn
trss
trsn
tsn
tss
ie_1
ig_1
mp_1
mp_4
mp_5
mta
mtas
mtc
mte
mti
mtm
ola
ols
osa
ota
otb
otc
otd
oz_1
ps_9
we_1
dom_24
dom_48
dom_special_delivery_guaranteed
dom_tracked_24
dom_tracked_48
dom_standard_tariff_letters_1_class
dom_standard_tariff_letters_2_class
special_delivery_guaranteed_750
special_delivery_guaranteed_1000
special_delivery_guaranteed_2550
special_delivery_guaranteed_AG_750
special_delivery_guaranteed_AG_1000
special_delivery_guaranteed_AG_2500
special_delivery_guaranteed_ID_750
special_delivery_guaranteed_ID_1000
special_delivery_guaranteed_ID_2500
crl1_large_letter
crl2_large_letter
fs1_large_letter
fs2_large_letter
pk3_large_letter
pk4_large_letter
fs7_large_letter
fs8_large_letter
pk0_large_letter
pk9_large_letter
pkk_large_letter
pkm_large_letter
pps_large_letter
ppt_large_letter
rm1_large_letter
rm3_large_letter
rm7_large_letter
rm9_large_letter
stl1_letter
stl1_large_letter
stl2_letter
stl2_large_letter
bpl1_letter
bpl1_large_letter
bpl2_letter
bpl2_large_letter
bpr1_letter
bpr1_large_letter
bpr2_letter
bpr2_large_letter

Packaging Supported

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About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About Royal Mail

Supports domestic and international royal shipments. Connects automatically to your OBA account

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