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100% Native Salesforce Cloud Commerce and RXO Integration

RXO is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Salesforce Commerce Cloud RXO Shipping & Returns

Self-Service Returns

Your customers can generate RXO return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.

Real-time order tracking

Provide real-time RXO tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.

Display Rates & Carrier Services in Checkout

Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.

Book Shipments

This is an available, schedulable job that will book RXO Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.

Services Supported

RXO supports shipping, tracking, pickups. 15 of the 6 service types supported are listed below. Contact Us for a full list.

single
team
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standard

Packaging Supported

acce
drum
skids
attch
enve
slip
bags
feet
sprs
bale
firk
tote
bask
gyld
trkl
bhds
gayl
trlr
bndl
kegs
trnk
boxes
loos
tray
brrl
octa
tube
buck
pack
unit
carb
pail
unpk
cases
piec
veh
case
pallets
bins
chst
plts
coil
rack
cartons
racks
crts
reel
ctn
roll
cyls
skid
About Salesforce Cloud Commerce

Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.

About RXO

All RXO carrier service types supported.

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