100% Native Salesforce Cloud Commerce and Ward Integration
Ward is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.
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Salesforce Commerce Cloud Ward Shipping & Returns
Self-Service Returns
Your customers can generate Ward return shipping labels within the Account Section of Cloud Commerce. They can either download the level or email it to themselves.
Real-time order tracking
Provide real-time Ward tracking updates directly within the Account Section. Your customer can always see the real-time shipment visiblity.
Display Rates & Carrier Services in Checkout
Users are able to retrieve real-time shipping rates from Zenkraft for multiple carriers. The rates are based on the customer’s shipping address as well as items currently in their cart and still allows for all Commerce Cloud functionality such as real-time order total updates and shipping promotions. There is also the ability to add markup to the shipping rate as a flat amount or a percentage.
Book Shipments
This is an available, schedulable job that will book Ward Shipments for all orders. Also included is a Business Manager extension that allows you to see the status of orders as they await to have shipments created and to also print labels for shipments that have already been created.
Services Supported
Ward supports shipping, tracking, pickups. For a full list of supported services please contact us.
Packaging Supported
About Salesforce Cloud Commerce
Salesforce Cloud Commerce provides a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world.
About Ward
Supports almost all functionality via direct API integration including rate, track and shipping
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