Shipping Uses Cases in Salesforce

How do our customers ship in Salesforce?

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Order Fulfillment

Ship orders from Salesforce's Native Order object, a CPQ order object or another ERP's Order Object

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Returns/RMAs

Manage returns and replacements from Cases or in Service Cloud Console. See all returned shipments in one place.

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Samples Management

Send Samples and Kits to prospects to test your products before they buy. Great for Medical Device / Life science companies

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Pick and Pack Stations

Generate packing slips and integrate scales, printers and scanners to streamline your pick and pack stations.

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Track from your ERP

If you fulfill orders using SAP, Oracle or another WMS/ERP you can get still see shipments in Salesforce using Zenkraft.

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Field Service Shipping

Zenkraft integrates with Field Service Lightning to automate shipping parts into the field for replenishment & Repair.

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