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100% Native Salesforce and ParcelForce Integration

ParcelForce is pre-integrated with the Zenkraft Multi Carrier Shipping platform, enabling shipping quotes, estimated delivery dates, shipping label creation, shipment tracking, and automated return shipments.

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Enable shipping and post-purchase experiences from Salesforce

Flows

Automate use cases and build custom interactions easily using Salesforce Flows. Generate quotes, email return labels, create shipments, or track any shipment. Want to write your own Apex? We have a global set of Apex and invocable methods.

Shipping Wizard

Create shipments from the native Salesforce Core UI, including domestic and international, including packing slips, and Commercial Inovoices

Bulk Shipping

Configure bulk shipping process tailored to your specific use case. From any object listview, labels can be created in batches.

Pick and Pack

Reference any product record in Salesforce (Including Salesforce Order Management) or one of our ERP Partners. Link tracking status to line items and build powerful reporting and dashboards.

Agentforce

Extend all Zenkraft functionality to Artificial intelligence drive Agents through our Agentforce Extension package. This includes Agentic actions which are ready to be deployed quickly and without any code

Cross Cloud Solution

Zenkraft offers packages for any Salesforce cloud, including B2C, B2B, and D2C Commerce Cloud, Salesforce Order Management, Service and Sales Cloud.

Services Supported

ParcelForce supports shipping, tracking, pickups. 15 of the 42 service types supported are listed below. Contact Us for a full list.

express_9
express_9_secure
express_9_courier_pack
express_10
express_10_secure
express_10_exchange
express_10_secure_exchange
express_10_courier_pack
express_am
express_am_saturday
express_am_large
express_am_secure
express_am_exchange
express_am_secure_exchange
express_am_courier_pack
express_am_sunday_B2B
express_pm
express_pm_secure
express_pm_exchange
express_pm_secure_exchange
express_24
express_24_large
express_24_secure
express_24_exchange
express_24_secure_exchange
express_24_courier_pack
express_24_sunday
express_48
express_48_large
parcel_rider_plus
express_collect
global_bulk_direct
global_economy
global_express
global_express_envelope_delivery
global_express_pack_delivery
global_priority
global_priority_h_m_forces
global_priority_returns
global_priority_value
euro_priority_home_po_boxes
ireland_express

Packaging Supported

your_packaging
About Salesforce

Salesforce Service, Sales and Community Cloud provide the ability for businesses to get a 360 degree of their customer.

About ParcelForce

Supports almost all functionality via direct API integration including rate, track and shipping

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